Effective Date: May 4, 2026
At S & J Towing Inc., we value your privacy. This policy outlines how we collect, use, and protect your information when you use our towing and roadside assistance services.
1. Information We Collect
To provide efficient service, we collect the following information:
- Contact Details: Your name, phone number, and email address.
- Location Data: Your exact breakdown location to dispatch a truck.
- Vehicle Information: Your car’s make, model, color, and license plate.
- Payment Information: Credit card details (processed securely) for service fees.
2. How We Use Your Information
We use the data we collect solely to:
- Dispatch a tow truck near me to your location.
- Communicate arrival times and service updates.
- Process payments and provide receipts.
- Improve our website and customer service experience.
3. Information Sharing with Third Parties
To assist our customers as quickly as possible, we share necessary information with trusted third parties, including:
- Drivers and Technicians: We share your location, vehicle details, and phone number with our drivers or independent contractors to ensure rapid arrival.
- Dispatch Software: We use specialized platforms to coordinate logistics and routing.
- Payment Processors: To securely handle your financial transactions.
- Emergency Services: If required for safety or by law (e.g., police or insurance providers).
We do not sell, rent, or trade your personal information to telemarketers or unrelated third parties.
4. Data Security
S & J Towing Inc. implements industry-standard security measures to protect your personal data from unauthorized access or disclosure. While we strive for 100% security, please note that no method of electronic transmission is completely secure.
5. Cookies and Tracking
Our website may use “cookies” to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct or update any inaccurate information.
- Opt-out of any future marketing communications.
7. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
S & J Towing Inc.
Phone: (267) 407-0004
Email: snjtowingnj@gmail.com
